Despite the fact I selected the "Do not spam my email" box when I registered with the site I got an unintelligible HTML formated email from BT today. The excuse used in the email was it "contains important information about your BT account" was untrue as it was basically a thinly disguised advert for your new pricing scheme and and attempt to induce people to switch back to your service. It contained no actual information about *my* account. Could you please investigate the decision making behind send this marketing email despite peoples marketing preferences? Will you be able to assure me such an email will not be sent again?"